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Privacy Policy for First Social CasNZ

Effective Date: October 26, 2023

Welcome to First Social CasNZ. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how First Social CasNZ Ltd. ("we," "our," or "us") collects, uses, discloses, and protects your information when you visit and interact with our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register an account, participate in games or tournaments, make virtual currency purchases, or contact us. This may include your name, email address, date of birth, postal address, phone number, and payment information (processed securely by third-party payment processors).
  • Non-Personal Information: We automatically collect certain information when you access our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit. This data helps us understand user behavior and improve our services.
  • Usage Data: Information about how you use our services, including game progress, scores, achievements, virtual currency transactions, and interactions with other users.
  • Device Information: Details about the device you use to access our services, including hardware model, operating system version, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: This includes managing your account, enabling game play, processing transactions, and providing customer support.
  • To Personalize Your Experience: Tailoring content, game recommendations, and promotions based on your preferences and usage patterns.
  • To Improve Our Services: Analyzing usage trends, conducting research, and gathering statistics to enhance game features, user interface, and overall user experience.
  • For Communication: Sending you important updates, security alerts, and administrative messages. With your consent, we may also send you marketing communications about new games, features, and special offers.
  • For Security and Fraud Prevention: Protecting our services and users from fraudulent activities, unauthorized access, and other security risks.
  • To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements, including age verification and anti-money laundering (AML) checks where applicable.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your explicit consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, such as payment processors, hosting providers, and customer support platforms. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for various purposes, including:

  • Essential Cookies: Necessary for the website to function correctly, enabling basic features like page navigation and access to secure areas.
  • Performance Cookies: Collect information about how you use our website, such as which pages you visit most often, to improve performance.
  • Functionality Cookies: Remember your preferences and choices (e.g., language or region) to provide a more personalized experience.
  • Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more detailed information about how we use cookies, please refer to our Cookie Policy.

5. Data Security

The security of your data is paramount to us. We implement a variety of industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for data in transit.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Security Audits: Conducting periodic security assessments and vulnerability scanning.
  • Data Minimization: Collecting only the data necessary for the stated purposes.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

7. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us: